TLDLLast updated: 1 October 2026
Privacy policy
TLDL summarizes the voice notes you forward to it on WhatsApp or Telegram, and those in the Telegram groups you add it to. This page explains which data we process, why, for how long and with which providers. If anything is unclear, write to info@tldl.app. The Italian version prevails in case of differences.
Data controller
The data controller is the operator of the TLDL service, a business based in Italy. For any privacy request, including the controller's full identification details, write to info@tldl.app.
What we process and for how long
| Data | Purpose | Retention |
|---|---|---|
| Phone number and WhatsApp identifier, language, sign-up and last-use dates | Recognise you, reply, write in your language | While you use the service, and at most 24 months after your last use |
| Your invite code and, if you joined with an invite, who invited you | Give both of you the extra summaries and prevent abuse | Same as your account data |
| Voice note (audio) | Transcribe it to write the summary | Never stored: kept in memory only while it is processed, a few seconds |
| Transcript | Write the summary | Never stored |
| Summary text | Send it to you | Deleted as soon as it is delivered; it lives only in your chat |
| Technical data of each message: identifier, type, date and time, audio duration, language, processing outcome, timings | Run the service, fix problems, prevent abuse | While you use the service, and at most 24 months after your last use |
| Balance and movements of available summaries | Know how many summaries you have left | While you use the service, and at most 24 months after your last use |
| Top-up and subscription data: amount, date, summaries purchased, subscription plan and period, Stripe identifiers (never card details) | Credit summaries and the subscription quota; accounting and tax obligations | 10 years, as required for accounting records |
| Text messages you send us | Reply to you | The content is not stored; we only record type, date and time |
| Messages in Telegram groups TLDL was added to, including those of people who do not use it | Offer a summary of long voice notes and answer whoever asks with /tldr or the button. Of a voice note we only use its length, until someone asks for the summary | Never stored: read in memory and discarded. A summary asked for in a group is posted in the group and every member reads it |
| Problem reports ("report …" or the "Report a problem" button) | Understand and fix the problem | Up to 12 months |
| Logs and error reports, without phone numbers or message content | Security and troubleshooting | For the limited period set by our technical providers |
| Pseudonymous usage statistics, linked to an internal code and not to your number | Understand how the service is used and improve it | Up to 24 months |
Legal bases
We process your data to provide the service you request when you forward a voice note (Art. 6(1)(b) GDPR). Keeping top-up records is a legal obligation (Art. 6(1)(c) GDPR). Security, abuse prevention, troubleshooting and pseudonymous statistics rely on our legitimate interest in offering a reliable service (Art. 6(1)(f) GDPR).
Other people's voices and data
A voice note you forward may contain the voice and data of its sender or of third parties. We process them only to produce the summary you ask for, without keeping the audio or the transcript. Only forward voice notes you are entitled to share, and do not use TLDL for content the speaker would not want processed.
Who helps us provide the service
TLDL relies on the providers below, which process data on our behalf and following our instructions.
| Provider | What it does | Where |
|---|---|---|
| Meta Platforms Ireland Ltd. | WhatsApp: receiving and delivering messages | European Union and countries where Meta operates |
| Telegram Messenger Inc. | Telegram, if you use it: receiving and delivering messages, and payment of top-ups in Telegram Stars, under its own privacy policy | The Netherlands for people who signed up to Telegram from the European Union |
| Railway Corp. | Servers and database | European Union (Netherlands) |
| Groq, Inc. | Audio transcription | United States |
| OpenAI | Writing the summary; backup transcription | United States |
| Functional Software, Inc. (Sentry) | Technical error reports | European Union (Germany) |
| PostHog, Inc. | Pseudonymous usage statistics | United States |
| Stripe Payments Europe, Ltd. | Payment of top-ups and subscriptions, as merchant of record: collects payment and billing details under its own privacy policy | Ireland, with transfers to the United States |
We send artificial intelligence providers only the audio or text needed for a single summary, without your phone number. Under their API terms, they do not use this data to train their models and keep it only for the limited time needed to prevent abuse. Transfers to the United States rely on the safeguards of the GDPR: the EU-US Data Privacy Framework adequacy decision for providers that adhere to it, or the European Commission's standard contractual clauses.
Artificial intelligence
Summaries are generated automatically by artificial intelligence and may contain errors: always double-check important times, addresses, amounts and names. We make no automated decisions that produce legal or similarly significant effects on you.
Minimum age
TLDL is for people aged 14 or older.
Your rights
You can ask us at any time to access, correct or delete your data, restrict its processing, receive it in a readable format, or object to processing based on legitimate interest. Write to info@tldl.app from the contact you use with us: we reply within one month. You can also lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali (www.garanteprivacy.it), or with the authority of your country.
Changes
When we change this policy we update the date at the top. For important changes we will tell you in the chat before they apply.